RedArray allows 3 days from the date of service provisioning for new customers to test and review the service provided. We allow cancellations within the 3-day period and promise a pro-rated refund for the days remaining in the initial month of service, less any setup costs, managed support costs, or software license costs. For complete information about the 3-day demo period, please view the Terms of Service.

Please note that we are committed to delivering a completely satisfactory service to every customer, and for this reason we wish to work as closely as possible with every client to find an ideal solution to their needs.

[From the RedArray Knowledgebase: https://www.redarray.net/portal/knowledgebase/7/Is-there-a-refund-guarantee.html]