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Can I install my own OS (Operating System)?
Yes. Upon deployment of your server, you may request that we complete the initial OS...
Can server resources like RAM, disks, and bandwidth be upgraded later?
Yes! Hardware upgrades are simple and painless to complete. After submitting your upgrade order...
Do you have SSDs?
Yes! We have a range of Intel SSDs (Solid State Drives) available for all server types. Take a...
Do you need a dedicated server?
There are many options available to host web content and applications, and we often hear the...
Does RedArray prohibit certain content or server uses?
Yes, we prohibit all content that is typically banned from hosting networks and the public...
Does RedArray provide managed support?
Yes. Our standard support guarantee includes 24/7 account support and service-related issue...
How many IPv4 addresses can be assigned to a server?
RedArray can provide up to 256 IPv4 addresses per server. Please note that all requests for...
How quickly are new servers setup?
The average deployment time for new dedicated servers is between 2 and 4 business days....
Is bandwidth (transfer) counted by Incoming or Outgoing data, or both?
Both. By default, each dedicated server is allowed a total of 20TB (~20,000GB) of data transfer...
Is there a refund guarantee?
RedArray allows 3 days from the date of service privisioning for new customers to test and review...
What is dedicated server hosting?
What is a Dedicated Server?We're glad you asked! Dedicated servers are the most powerful,...
What is managed server hosting?
There are often two varieties of server hosting compared: self-managed, and fully managed...
What kind of servers does RedArray use?
A large majority of our servers are HP enterprise servers, typically ProLiant® models. You...
What payment methods does RedArray accept?
You may complete payments using the following payment methods: Credit/Debit Card (VISA,...
Where are RedArray's servers located?
We operate servers in several locations around the world. Visit the following pages of our...