Tag Archives: support

Does RedArray provide managed support?

Yes. Our standard support guarantee includes 24/7 account support and service-related issue resolution. If you are interested in outsourcing end-to-end management of your hardware and software, you may optionally upgrade any dedicated server to include Fully Managed Support. For information about features and pricing of fully managed server hosting, view Managed Servers.

Posted in Managed Server Hosting, Server Hosting | Also tagged | Comments closed

How To Check if a Server is Online/Offline (Ping)

Is your server offline, or do you suspect it might be? The first step toward resolving the issue is checking whether the server is responding to requests, or if it has really “gone offline.” A very simple test is to employ ping (ICMP) packets to test the server’s status. Follow the steps below to verify whether your […]

Posted in Dedicated Servers, Linux Server Hosting, Server Hosting | Also tagged | Comments closed